COMMUNIQUE 43
DATE: 5 JULY 2021
RE: CHY MALL LATEST COMMUNICATIONS ON OUR RETURN INTO OPERATION
Dear all cherished CHY MALL customers,
According to our last communique on stoping all the transaction. We happy write to let all our partners know that we will return to full operation by 1st August 2021.
As for the issue of consignment, we will pay all our customers in arrears.
We solicit that all our customers should not start cashing as soon as we return to full operation this will make it possible for us to work as a team.
The company reiterates that it is doing its best for all, despite the uncertainty, to protect the interests of its customers. The company prides itself by providing an e-commerce platform for customers to perform custody and consignment services to its customers. However simultaneously some unscrupulous and untrustworthy people continue to publish various false news and slandered the CHY Mall in order to entice customers to their respective platforms. Please take care of yourselves.
Due to the misleading information, the number of online shoppers plummeted, which badly affects company business activities in consignment sales and customers incomes. The company intends to live on and beyond this difficult patch with the understanding and support from all.
We hope through this explanation, every customer can work together with the company and all CHY Mall online shopping consignors can reach a consensus with the company that once the sales volume returns to be proportional, the customers products on consignment will be profitable enough to pay the consignors.
Besides waiting for good news, every customer is always encouraged to promote their consignment products together.
Please continue to encourage and promote the true core value of CHY Mall in a safe and well-informed manner which will enable the customers products to be sold to the person in need.
After a week of test run by the customer service, we are fully aware that’s the teams above are human beings and they do need sufficient rest to be able to serve more members and leaders daily. Hence from today’s onwards the business hours for the Customer Care Teams start from 8AM to 8PM (UTC+0/UTC+1), 7 days a week. Any enquiries posted to them beyond these hours will be handled the following days. Please exercise patience. We are still constantly improving the members experience about the new CHY Mall Customer Care Teams on the WhatsApp and Telegram.
Once again, we urge all members and leaders to not bring repeated issues and look for more than one Customer Care at any given time. They will not handle any of the same issues posted by the same members/leaders to more than one Customer Care.
It is also extremely important to mention, the need for all customers to manage and take very good care of their CHY Mall accounts as the company is not responsible for any loss of property in the CHY MALL due to the carelessness of any CHY members. (Easy login and transaction passwords being used and disclosure of usernames and login and transaction passwords to the third party are strongly not advisable)
Kindly not hesitate to forward your issues to the appropriate persons so it can be resolved promptly.
We always appreciate your all-round efforts and co-operation.
Thank you.
God bless all of us.
We are always in for good cause and We are always stronger together,
CHY MALL
Growing together with CHY Mall
Note: By signing up for VIP 1 to VIP 7 packages in the CHY Mall you consent that you are at least 18 years old and agree to all the terms and conditions of CHY Mall.
The company reserves the right to change these terms and conditions at any time without prior notice. The abovementioned final interpretation rights belong to the CHY Mall.
COMMUNIQUE 46
Is not confirmed as to whether is real or fake news. Business have been so poor for every member of chy in 2021. But we hope things get better. Most customers have had a bad times after investing but hope things get better.
Published by Sir LOFTY.
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BADENYA HARRY 